Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

The 492d Special Operations Wing Preservation of the Force and Family, or POTFF, is now helping service members discover how to improve their cognitive abilities through a process called neurofeedback. Through ‘brain mapping,’ the 492 SOW POTFF Cognitive Enhancement Team, works one-on-one with Airmen while engaging in a variety of tasks that measure what their brain does well, as well as areas they’re not as strong in. (Courtesy Photo)

Aug. 24, 2021

492 Special Operations Wing Offers Neurofeedback Capability

HURLBURT FIELD, Fla. — Have you ever wondered how the brain ticks, or even more precisely, how your own neurons are firing? The 492d Special Operations Wing Preservation of the Force and Family, or POTFF, is now helping service members discover how to improve their cognitive abilities through a process called neurofeedback.

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