Referral Management

Services are offered where a primary care manager identifies a need for specialty care and a referral is required to facilitate the need of the patient at a location outside of their primary care manager's office. It is imperative that all patients enroll on the Humana Military.com website (under Beneficiaries) in the event their referral is deferred to a network provider. The patient is notified expeditiously if they are enrolled on the website (usually within 24-48 hours after the referral is deferred).