Contact Us
Location: 113 Lielmanis Ave., Hurlburt Field, FL, 32544
Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m. Closed for training every Wednesday, 7:30 - 9:30 a.m.
Patient Advocate
Phone: 850-881-5701
Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer
Phone: 850-881-3912
Located in the TOPA (Medical Records) Building
We assist you when you have a concern or need information regarding care, safety, or a process. The 96th Medical Group prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.
As our patient, you are entitled to safe, considerate, respectful and dignified care always. Patients are responsible for being considerate of the rights of other patients and medical group personnel. Patients are responsible for being respectful of the property of other persons, and of the medical group.
Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 800-994-6610, or by submitting a concern or complaint online.