Release of Information (ROI)

All record requests are processed daily and prioritized according to patient care requirements. We process immediate requests for retiring or separating active duty service members and continuity of care requests. Primary care manager teams and/or referring military treatment facility providers are responsible for ensuring that a patient has copies of any necessary paperwork from the outpatient/dental records to ensure adequate medical reference and continuity of care between the MTF, external provider and/or civilian medical facility. All copy requests are processed according to the date received and completed within 30 days of receipt.

To submit a record request, please either send your completed DD form 2870 to Outpatient Records Department organization box or stop in the TRICARE Operations and Patient Administration building for further assistance.