Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Medical Standards Management Element

We provide a wide range of services for all active duty personnel assigned to Hurlburt Field to include: separation and retirement health examinations; initial flying class physicals; permanent change of station clearances; active duty security clearances; retraining clearances; and medical profile reviews and management.

Contact Us

Location: 113 Lielmanis Avenue, Building 91020

Hours:

  • Monday, Wednesday, and Thursday, 7 a.m. to 5 p.m.
  • Friday, 7 to 11 a.m.
  • Closed Tuesday
  • Closed the third Wednesday of every month for training

Telephone: 850-881-5264

Don't forget to keep your family's information up to date in DEERS!